FAQFrequently Asked Questions
FAQFrequently Asked Questions
We have compiled the most common questions we have received from our customers so far.
If you have any other questions, please feel free to contact us.
About accommodation
Check-in is from 15:00 and check-out is by 10:00.
If you wish to check out late, an additional 2,200 yen will be charged per hour.
Please note that we may not be able to meet your request depending on your accommodation plan and the situation on the day.
Please contact the front desk on the 3rd floor.
Before check-in, it is from 12:00, and after check-out, it is until 12:00.
If you would like to send a package, please send it to the address below.
1460-36 Honeyama, Hinode-cho, Tahara City, Aichi Prefecture, 441-3626
Irago Ocean Resort Front Desk
TEL: 0531-35-6111
*Please write the date of your stay and the name of the guest on the slip before sending it.
You can check the room types below.
https://irago-ocean-resort.com/room/
Free Wi-Fi is available in all rooms.
【Cancellation policy】
| No-show | 100% |
|---|---|
| On the day | 80% |
| 3 days to 1 day before | 50% |
| 10 to 4 days before | 20% |
If you wish to change or cancel your reservation, please check the above information.
You can check the amenities at the following URL.
https://irago-ocean-resort.com/room/index.html#amenities
We can warm it up in the microwave. Please ask the front desk for details.
Pets are not allowed in the guest rooms, but there is a special room for pets on the first floor.
Small to large dogs (height approx. 57cm) are accepted, and pet cages are available (additional 3,300 yen).
https://irago-ocean-resort.com/facility/index.html#pethouse
Parking and access
Parking lots 1 to 3 are available, with parking for approximately 200 cars (free of charge).
Parking is not available by reservation.
豊橋駅より無料送迎バスで約70分 (完全予約制) ご宿泊日前日の16:00までにご予約をお願いいたします。
無料送迎バスの詳細はこちら
Please see the URL below for information on Irago Cape Lighthouse, Koijigahama Beach, and more.
https://irago-ocean-resort.com/sightseeing/
About the facilities
Although we do not require reservations, please note that we may not be able to accommodate you if the restaurant is fully booked.
We recommend that you make a reservation in advance.
Whole cakes, dessert plates, etc. are available at an additional charge.
If you wish to use this service, please call us at least 3 days before the date of use.
2nd floor buffet restaurant "Irago Bold Kitchen" (Japanese and Western buffet)
Admission fees: Adults ¥3,300, elementary school students ¥2,310, ages 3 to preschool ¥1,650, children under 2 free
Business hours: 7:00-9:00 (last entrance 8:30)
We can make proposals according to your wishes. For detailed inquiries, please call us or contact us using the information below.
https://irago-ocean-resort.com/banquet/contact/There is a smoking room on the first floor.
Please note that all guest rooms are non-smoking.
If it is discovered that you have been smoking, you will be charged damages including cleaning fees.
The Marine Beauty Salon is located on the first floor of the hotel.
For reservations and inquiries, please contact the beauty salon directly (TEL: 0531-35-6001).
Please note that we ask that you refrain from taking photographs or videos on the hotel premises or using the images for commercial purposes without the hotel's permission.
Please note that if the hotel determines that your photography is disturbing other guests, you may be asked to stop.
Yes, we can assist you. We can also provide you with a bouquet of roses, so please ask our staff for more information.