FAQ Frequently Asked Questions

Check-in is from 15:00 and check-out is by 10:00.

If you wish to check out late, an additional 2,200 yen will be charged per hour.
Please note that we may not be able to meet your request depending on your accommodation plan and the situation on the day.

Please contact the front desk on the 3rd floor.
Before check-in, it is from 12:00, and after check-out, it is until 12:00.

If you would like to send a package, please send it to the address below.
1460-36 Honeyama, Hinode-cho, Tahara City, Aichi Prefecture, 441-3626
Irago Ocean Resort Front Desk
TEL: 0531-35-6111
*Please write the date of your stay and the name of the guest on the slip before sending it.

You can check the room types below.
https://irago-ocean-resort.com/room/

For 0 to 2 children, the facility usage fee is 2,200 yen (for children sharing a bed). Additional futons will incur an extra charge.
Additionally, preschool children (ages 3-6) will be charged 50% of the adult fare, elementary school students 70% of the adult fare, and junior high school students and older will be charged the adult fare.

Yes, you are welcome to wear a yukata and slippers.

Children's yukata are available in S size (95-110cm), M size (110-125cm), and L size (125-140cm).
Adult sizes are available from SS to LL.

Free Wi-Fi is available in all rooms.

【Cancellation policy】

If you wish to change or cancel your reservation, please check the above information.

You can check the amenities at the following URL.
https://irago-ocean-resort.com/room/index.html#amenities

We can warm it up in the microwave. Please ask the front desk for details.

Yes, we have it ready.
*Please contact the hotel in advance as there is a limited number of rooms available.
For inquiries, please call 0531-35-6114 (10:00 AM - 6:00 PM).

Yes, you can stay with your pet. In July 2025, we opened our first ever "Dog-Friendly Room" where you can stay with your pet dog.
https://irago-ocean-resort.com/room/#dog

If you are staying in a room other than a dog-friendly room, we have a pet house available on the first floor.
Small to large dogs (approximately 57cm tall) can be accommodated, and pet cages are available (an additional 3,300 yen).
https://irago-ocean-resort.com/facility/index.html#pethouse

<If you are using a dog-friendly room>
Check-in procedures are handled at the "Dog-Friendly Room Reception on the 1st Floor." Each room has one dedicated parking space; please park in the space marked with your dog's name.
For more details, please visit: https://irago-ocean-resort.com/news/16373

<If you are using a pet cage>
Please come to the reception on the 1st floor before checking in and leave your dog in a cage. Afterwards, we will guide you through the check-in process at the front desk on the 3rd floor. Please use parking lots 1 through 3 (approximately 200 spaces available).
*Please note that dogs are not allowed on the second floor or above.

You can bring up to two small or medium-sized dogs, or one large dog, per room.

We charge 4,500 yen per dog for your dog's stay.

Parking lots 1 to 3 are available, with parking for approximately 200 cars (free of charge).

Parking is not available by reservation.

Approximately 70 minutes by free shuttle bus from Toyohashi Station (reservations required). Please make your reservation by 4:00 PM the day before your stay.
Click here for details about the free shuttle bus

Please see the URL below for information on Irago Cape Lighthouse, Koijigahama Beach, and more.
https://irago-ocean-resort.com/sightseeing/

Although we do not require reservations, please note that we may not be able to accommodate you if the restaurant is fully booked.
We recommend that you make a reservation in advance.

Whole cakes, dessert plates, etc. are available at an additional charge.
If you wish to use this service, please call us at least 3 days before the date of use.

2nd floor buffet restaurant "Irago Bold Kitchen" (Japanese, Western and Chinese buffet)
Admission fees: Adults ¥3,500, Elementary school students ¥2,500, 3-year-olds to preschoolers ¥1,800, Free for children under 2 years old
Opening hours: 7:00~9:00 (last entrance 8:30)

We can make proposals according to your wishes. For detailed inquiries, please call us or contact us using the information below.

There is a smoking room on the first floor.
Please note that all guest rooms are non-smoking.
If it is discovered that you have been smoking, you will be charged damages including cleaning fees.

The Marine Beauty Salon is located on the first floor of the hotel.
For reservations and inquiries, please contact the beauty salon directly (TEL: 0531-35-6001).

Please note that we ask that you refrain from taking photographs or videos on the hotel premises or using the images for commercial purposes without the hotel's permission.
Please note that if the hotel determines that your photography is disturbing other guests, you may be asked to stop.

Yes, we can assist you. We can also provide you with a bouquet of roses, so please ask our staff for more information.