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Home what's new [Important] Notice of cancellation policy change

[Important] Notice of cancellation policy change

Notice of cancellation policy change

We have decided to change our accommodation reservation cancellation policy to the following regulations.

We apologize for the inconvenience, but if you wish to change or cancel your reservation, please confirm the details.

[New cancellation policy]

No-show: 100%

On the day: 80%

3 days to 1 day before: 50%

10 days to 4 days in advance: 20%[Applicable start date] Saturday, June 1, 2024

Please note that the time may vary slightly depending on the transition situation.

We apologize for any inconvenience this may cause and appreciate your understanding.